Lo's closet
Shipping & refunds.
The short version: everything ships within two business days, everything is one of one, and if the rare cross-listing race happens, you get your money back immediately.
Shipping
- Flat-rate shipping anywhere in the US, calculated at checkout.
- Orders ship within 2 business days from Koreatown, Los Angeles, with tracking emailed as soon as the label is printed.
- We don't ship internationally (yet).
The one-of-one guarantee
Every piece in Lo's closet is one of one— and most pieces are also listed on Poshmark and Depop. We pull listings the moment something sells, but on the rare chance a piece sells on a marketplace moments before you buy it here, we'll refund you in full, immediately— no store credit, no waiting, and we'll email you as soon as it's processed. Refunds land back on your card in 5–10 business days depending on your bank.
Returns & final sale
Because every piece is pre-loved and one of one, all sales are final. Each listing includes detailed photos, measurements, and honest condition notes — if you have a question before buying, email hello@sellwithlo.com and Lo will get back to you fast. If something arrives not as described, reach out within 3 days of delivery and we'll make it right.
Sales tax
Sales tax is calculated at checkout based on your shipping address, where required.
Ready to clear out your closet?
Free pickup anywhere in LA. No commitment, no minimums — send us a few photos to start.
Start with Lo →Or skip the form — text or call (323) 715-2265